Yazen Health is seeking a tech-savvy Support Specialist to join our team.

We are committed to making a positive impact in obesity treatment and are expanding our services across Europe. Our work is guided by compassion, care, and a strong commitment to our patients and their caregivers. We also prioritize the well-being of our employees, ensuring a supportive and inclusive work environment.

What We Value:

• A passion for enhancing the lives of patients and caregivers
• Excellent interpersonal and communication skills
• Creativity and adaptability in problem-solving
• Collaboration with diverse teams and stakeholders
• Technical proficiency and eagerness to learn
  
  

Key Responsibilities:

• Provide exceptional technical support to users, resolving inquiries and issues promptly
• Collaborate with the development team to understand our software and services’ technical aspects
• Utilize scripting skills to automate routine tasks and improve support efficiency
• Troubleshoot technical problems independently and thoroughly test solutions
• Assist in maintaining and updating support documentation, ensuring it is current and comprehensive
  
  

What We’re Looking For:

• Strong technical aptitude with familiarity in basic scripting (e.g., Python, Bash, or similar)
• Excellent verbal and written communication skills
• Ability to quickly learn new technologies and software
• Experience in a support or customer service role is a plus
• Strong problem-solving skills and attention to detail
• A proactive approach to identifying and addressing potential issues
• Self-taught technical skills or informal learning in computer science or related fields
  
  

What Sets You Apart:

• Adaptability and resourcefulness in solving technical challenges
• A passion for helping others and providing top-notch support
• Ability to communicate technical information effectively to non-technical users
• Enjoyment in troubleshooting and testing solutions independently
• Thrive in a dynamic environment and a desire to continuously improve your skills
  
  

Join us at Yazen Health, where we believe in nurturing talent, fostering growth, and championing a patient-first approach.